Terms of service
OVERVIEW
This website is owned and operated by DFW Raw LLC, dba DFW Raw Dog Food. As you navigate through the site, the terms 'we,' 'us,'
and 'our' refer to DFW Raw. DFW Raw offers this website, along with all the
information, tools, and services it provides, to you, the user. Your use of
this site is contingent on your acceptance of all the terms, conditions,
policies, and notices outlined here.
When you visit our site or make a purchase from us, you are
engaging in our 'Service' and are agreeing to be bound by the following terms
and conditions, including any additional terms, conditions, and policies
referenced here or accessible through hyperlinks. These Terms of Service are
applicable to all users of the site, including but not limited to those who
browse the site, sell products, make purchases, and contribute content.
Before you access or use our website, we strongly encourage you to
carefully read these Terms of Service. By using or accessing any part of the
site, you are indicating your agreement to be bound by these Terms of Service.
If you do not agree with all the terms and conditions outlined in this
agreement, you should not access the website or use any of our services. Please
note that if these Terms of Service are considered an offer, acceptance is
expressly limited to these Terms of Service.
Any new features or tools that are added to our online store will
also be subject to these Terms of Service. You can always find the most
up-to-date version of the Terms of Service on this page. We retain the right to
update, modify, or replace any portion of these Terms of Service by posting
updates and/or changes on our website. It is your responsibility to check this
page regularly for any alterations. Your continued use of or access to the
website after we post any changes constitutes your acceptance of those changes.
Our online store is hosted on the Shopify platform, which provides
us with the e-commerce infrastructure necessary to sell our products and
services to you.
SECTION 1 – ONLINE STORE
TERMS
By accepting these Terms of
Service, you confirm that you are of legal age in your state or province of
residence, or you are of legal age in your state or province of residence and
have provided us with your consent to permit any of your minor dependents to
use this site.
You are prohibited from using our products for any unlawful or
unauthorized purpose, and in using the Service, you must not violate any laws
in your jurisdiction, including, but not limited to, copyright laws.
Transmission of any worms, viruses, or any code with destructive
properties is strictly prohibited.
Failure to comply with or breach any of these Terms will result in
an immediate termination of the services provided.
SECTION 2 – GENERAL
CONDITIONS
We retain the right to decline
service to individuals at our discretion, without specifying a cause, at any
time.
You acknowledge that your content, excluding credit card
information, may be transmitted without encryption and may involve (a)
transfers across various networks, and (b) alterations to meet the technical
prerequisites of connecting networks or devices. Credit card information is
consistently encrypted during transmission across networks.
You consent not to replicate, duplicate, copy, vend, trade, or
exploit any part of the Service, the usage of the Service, or access to the
Service, or any contact on the website facilitating the service, unless you
have received explicit written authorization from us.
The section headings used in this agreement are included for
convenience purposes only and will not restrict or otherwise influence these
Terms.
SECTION 3 – ACCURACY,
COMPLETENESS AND TIMELINESS OF INFORMATION
We cannot be held accountable
if the information presented on this site is inaccurate, incomplete, or not up
to date. The content on this site is intended solely for general information
and should not be the sole basis for decision-making. It is advisable to
consult primary, more accurate, more comprehensive, or more timely sources of
information before making decisions. Any reliance on the content on this site
is undertaken at your own risk.
This site may include historical information. Please be aware that
historical data, by its nature, is not current and is offered for your
reference exclusively. We have the right to modify the contents of this site at
any time, but we are under no obligation to update any information on our site.
By using this site, you accept that it's your responsibility to keep an eye on
any changes we make.
SECTION 4 – MODIFICATIONS
TO THE SERVICE AND PRICES
The prices of our products may be altered without prior notice.
We retain the right to, at any time and without prior notice, make adjustments
or terminate the Service in part or in full. We are not responsible to you or
any third party for any adjustments in pricing, suspension, or cessation of the
Service.
SECTION 5 – PRODUCTS OR
SERVICES (if applicable)
Some of our products or
services may exclusively be accessible through our website. These items or
services could have limited availability and are eligible for return or
exchange as outlined in our Return Policy.
We have taken every possible measure to present the colors and
images of our products on the website as accurately as feasible. However, we
cannot ensure that the display of colors on your computer monitor will be
entirely precise.
We maintain the right, although we are not obliged, to restrict
the sale of our products or services to specific individuals, geographic
regions, or jurisdictions. We may employ this right on a case-by-case basis.
Additionally, we reserve the right to limit the quantities of any products or
services we offer. All product descriptions and pricing are subject to change
without notice at our sole discretion. We also retain the right to discontinue
any product at any time. Any offers for products or services on this site are
invalid in areas where they are prohibited.
We do not guarantee that the quality of any products, services,
information, or other materials you acquire will fulfill your expectations, or
that any errors in the Service will be rectified.
SECTION 6 – ACCURACY OF
BILLING AND ACCOUNT INFORMATION
We maintain the authority to
decline any order you make with us. In our discretion, we may set restrictions
on or cancel the quantity of items that can be purchased per individual, per
household, or per order. These constraints may encompass orders made through the
same customer account, employing the same credit card, or using identical
billing and/or shipping details. If we decide to modify or cancel an order, we
will attempt to notify you by reaching out via the email address, billing
address, or phone number provided at the time the order was placed.
Furthermore, we reserve the right to restrict or disallow orders that, in our
sole assessment, seem to be made by dealers, resellers, or distributors.
You are in agreement to furnish current, complete, and precise purchase
and account information for any transactions at our store. It is your
responsibility to keep your account and other details, such as email addresses
and credit card numbers with expiration dates, up to date so that we can
successfully process your transactions and communicate with you when necessary.
For more comprehensive information, please refer to our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may grant you access to
third-party tools that are beyond our monitoring and control, and we do not
have any influence over them.
You recognize and accept that we provide access to these tools on
an "as is" and "as available" basis, without any
warranties, representations, or conditions of any kind, and without endorsing
them. We hold no liability for any issues arising from or connected to your use
of these optional third-party tools.
Your use of optional tools provided on the site is entirely at
your discretion and risk. It is essential that you are familiar with and
consent to the terms established by the relevant third-party provider(s) for
these tools.
Additionally, in the future, we may introduce new services and
features through the website, including the introduction of new tools and
resources. These new services and features will also be governed by these Terms
of Service.
SECTION 8 – THIRD-PARTY
LINKS
Some of the content, products,
and services available through our Service may incorporate materials from third
parties.
Links to third-party websites on this site may guide you to
websites not associated with us. We are not accountable for inspecting or
assessing the content's accuracy, nor do we provide any warranty or assume any
liability for third-party materials, websites, or for any other materials,
products, or services provided by third parties.
We are not responsible for any damages or harm linked to the
purchase or usage of goods, services, resources, content, or any other
transactions made in connection with third-party websites. We strongly
recommend a thorough review of the policies and practices of third parties,
ensuring your understanding of them before engaging in any transactions. If you
have any complaints, claims, concerns, or questions regarding products from
third parties, please address them directly to the third party.
SECTION 9 – USER
COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, upon our request, you
submit specific materials (such as contest entries), or if you voluntarily send
creative ideas, suggestions, proposals, plans, or any other content, whether
through online means, email, postal mail, or otherwise (collectively referred
to as 'comments'), you acknowledge and agree that we have the unrestricted
right to, at any time, without limitations, edit, replicate, publish,
distribute, translate, or use your comments in any medium. We are not and will
not be bound by (1) maintaining comments in confidence; (2) compensating you
for any comments; or (3) responding to any comments.
We reserve the option, but not the obligation, to observe, amend,
or remove content that, at our sole discretion, is deemed illegal, offensive,
threatening, libelous, defamatory, pornographic, obscene, or otherwise
objectionable, or that infringes upon any party's intellectual property rights
or breaches these Terms of Service.
You confirm that your comments will not infringe upon the rights
of any third party, including copyrights, trademarks, privacy, personality
rights, or other personal or proprietary rights. You additionally agree that
your comments will not contain libelous, unlawful, abusive, or obscene content,
nor will they harbor computer viruses or other malware capable of disrupting
the Service's operation or any related website. You may not employ a false
email address, impersonate someone else, or mislead us or third parties about
the origin of any comments. You are solely accountable for the comments you
create and their accuracy. We assume no responsibility and bear no liability for
any comments posted by you or any third party.
SECTION 10 – PERSONAL
INFORMATION
Your submission of personal
information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS,
INACCURACIES AND OMISSIONS
From time to time, you may come
across information on our site or within the Service that includes
typographical errors, inaccuracies, or omissions pertaining to product
descriptions, pricing, promotions, offers, shipping charges, delivery times,
and product availability. We maintain the right to rectify such errors,
inaccuracies, or omissions. We can also modify or update information, or cancel
orders if any information within the Service or on any associated website is
found to be inaccurate, without prior notice. This applies even after you have
placed your order.
We are not obligated to update, amend, or clarify information
within the Service or on any related website, including but not limited to pricing
information, except when required by law. The presence of any specified update
or refresh date within the Service or on any associated website should not be
interpreted as an indication that all information within the Service or on any
related website has been revised or updated.
SECTION 12 – PROHIBITED
USES
In addition to the other
restrictions detailed in the Terms of Service, it is strictly forbidden to use
the site or its content for the following purposes:
(a) Engaging in any unlawful activities.
(b) Encouraging or involving others in unlawful acts.
(c) Violating international, federal, provincial, or state
regulations, rules, laws, or local ordinances.
(d) Infringing upon our intellectual property rights or the
intellectual property rights of others.
(e) Engaging in any form of harassment, abuse, insults, harm,
defamation, slander, disparagement, intimidation, or discrimination based on
gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability.
(f) Submitting false or misleading information.
(g) Uploading or transmitting viruses or any malicious code that
could disrupt the functionality or operation of the Service, related websites,
or other internet resources.
(h) Collecting or tracking the personal information of others.
(i) Employing spam, phishing, data mining, pretexting, spidering,
crawling, or scraping.
(j) Using the service for any obscene or immoral purposes.
(k) Attempting to interfere with or bypass the security measures
of the Service, related websites, or other online platforms.
We maintain the right to terminate your access to the Service or
related websites if you engage in any of these prohibited activities.
SECTION 13 – DISCLAIMER
OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent,
or warrant that your use of our service will be uninterrupted, punctual,
secure, or free from errors. We do not assure that the outcomes or results
obtained from the service will be precise or dependable.
You concur that occasionally, we may suspend the service for
indefinite periods or discontinue it at any time without prior notice to you. You
explicitly acknowledge that your use of the service, or your inability to use
it, is solely at your own risk. The service and all products and services
provided through the service, except as explicitly stated by us, are provided
'as is' and 'as available' for your use. This comes without any
representations, warranties, or conditions of any kind, whether express or
implied, including all implied warranties or conditions of merchantability,
quality, fitness for a particular purpose, durability, title, and
non-infringement.
Under no circumstances shall DFW Raw, our directors, officers,
employees, affiliates, agents, contractors, interns, suppliers, service
providers, or licensors be liable for any injuries, losses, claims, or any
direct, indirect, incidental, punitive, special, or consequential damages of
any nature. This includes, without limitation, lost profits, revenue, savings,
data, replacement costs, or similar damages, regardless of whether based on
contract, negligence, strict liability, or other legal theories. These damages
may arise from your use of the service or any products obtained through the
service or from any other claim related to your use of the service or any
product, including but not limited to errors or omissions in any content or any
loss or damage of any kind incurred due to the use of the service or any
content (or product) posted, transmitted, or made available through the
service. This is true even if we have been advised of the possibility of such
damages. In regions where the exclusion or limitation of liability for
consequential or incidental damages is not permitted by law, our liability is
restricted to the greatest extent allowed by law.
SECTION 14 –
INDEMNIFICATION
You consent to indemnify,
protect, and absolve DFW Raw, along with our parent company, subsidiaries,
affiliates, partners, officers, directors, agents, contractors, licensors,
service providers, subcontractors, suppliers, interns, and employees, from any
claim or demand. This includes reasonable attorney fees, brought forth by a
third party due to or stemming from your violation of these Terms of Service or
the documents they reference, or your infringement of any law or a third
party's rights.
SECTION 15 – SEVERABILITY
If any part of these Terms of
Service is found to be unlawful, void, or unenforceable, that specific
provision will still be enforced to the maximum extent allowed by the law, and
the unenforceable portion will be regarded as severed from these Terms of
Service. This determination will not impact the legality and enforceability of
the remaining provisions.
SECTION 16 – TERMINATION
The responsibilities and legal
obligations of both parties that arise before the termination date will persist
even after the conclusion of this agreement.
These Terms of Service remain in effect unless and until they are
terminated by either you or us. You have the option to terminate these Terms of
Service at any time by informing us of your decision to discontinue using our
services, or by ceasing to use our site.
In situations where we, at our sole discretion, determine that you
have failed to comply with any term or provision outlined in these Terms of
Service, or if we have reasonable grounds to suspect such non-compliance, we
reserve the right to terminate this agreement at any time without prior notice.
In such cases, you will continue to be responsible for any amounts owed up to
and including the date of termination. We may also deny you access to our
Services, or any portion thereof, as a result.
SECTION 17 – ENTIRE
AGREEMENT
Our failure to exercise or
enforce any right or provision in these Terms of Service does not equate to a
waiver of that particular right or provision.
These Terms of Service, together with any additional policies or
operational regulations we may post on this site or in connection with the
Service, constitute the comprehensive agreement and understanding between you and
us, regulating your use of the Service. This agreement supersedes any previous
or concurrent agreements, communications, and proposals, whether spoken or
written, between you and us. This encompasses, but is not limited to, any
previous versions of the Terms of Service.
Any uncertainties in the interpretation of these Terms of Service
will not be construed against the party responsible for drafting them.
SECTION 18 – GOVERNING LAW
These Terms of Service and any
separate agreements whereby we provide you Services shall be governed by and
construed in accordance with the laws of Texas
SECTION 19 – CHANGES TO
TERMS OF SERVICE
You can always access the most
up-to-date version of the Terms of Service on this page.
We maintain the right, solely at our discretion, to amend, modify,
or substitute any segment of these Terms of Service by publishing updates and
alterations on our website. It is your responsibility to periodically check our
website for revisions. Your ongoing use or access of our website or the
Service, after these Terms of Service have been modified and those
modifications have been posted, signifies your consent to these changes.
SECTION 20 – CONTACT
INFORMATION
Questions about the Terms of
Service should be sent to us at:
DFW Raw
Email: dfwk9kravings@gmail.com Phone: 1 (817) 438-6563
SECTION 21 - ACCESSIBIILTY STATEMENT
DFW Raw is committed to ensuring our website is accessible to everyone. We are continually improving the user experience for all visitors and applying relevant accessibility standards (WCAG 2.1 AA).
If you experience difficulty accessing any part of our site, please contact us at [dfwk9kravings@gmail.com /1 (817) 438-6563] and we’ll assist you promptly.